Metrics on less

The world of sustainability is deeply rooted in metrics.  There is the saying "you can't manage what you don't measure".  And the big push is what you are doing less of.  Because less means you are more efficient, you save more, you use less stuff or consumption of goods.  And all of this is about sustainability because we need to live with less in the future with a growing constraint on resources.  But that's not a bad thing - people do well with less.  Because less means - less things to stress about, less stuff to trip over and clean and put away, less means more time for the things you love.

When you have a baseline of one behavior it is relatively straight forward to show how you measure less of something.  For instance, your home uses 10 mega watts of energy a year.  You change some behavior, change out some light bulbs, unplug electronics and soon you are using less energy.  You can measure this and track it.  This is the core of so many sustainability programs across the world.  To take their existing business and keep producing, but with less.  And it is not just energy, but water, materials, chemicals, maybe even people.

What will be interesting for companies of the future is to show their commitment to sustainability, but are already starting out with less.  For instance, a new company builds their building with the latest in design and technology such that it doesn't use any energy off the grid - this company starts with less.  Maybe another company doesn't use any packaging for their products - they don't have less of anything because they started out smart and didn't need to reduce.

Your current business now, and especially new businesses can really set themselves up for a bumpy future if they are relying on less to still offer their products and services.  The idea here is to offer more if the things that have a positive impact, like trust, authenticity, care, and respect - this makes the customer happier.  And actions like these create a connection and build a story stronger than more stuff.