Showing posts with label employees. Show all posts
Showing posts with label employees. Show all posts

Monday, February 23, 2015

Even When Working on Sustainability Initiatives, We Should Follow Our Own Advice

Reduce, Reuse, Recycle + Collaborate

In Sustainability, we are so used to the first impression that we are creating more work for the people. Extra. Excess. MORE.
It is ironic only because that is the opposite of what we are usually trying to do with the physical items we work with. We want to reduce packaging. We want to cut energy use. We want to lessen our effects on the environment.
We want, want, want - but we almost always want less.
And you see when you look at successful case studies about how - in quantifiable terms - sustainability created a net positive for a company, it is always through revealing inefficiencies and showing a company where they could use less and have the same or even a better outcome. Saving money by using less or using what we already have smarter. That is an outcome both sustainability processionals and executive leadership can get behind.

And then it struck me. Rarely as we actually creating more. And if we are, we might be doing it wrong.
We look at current processes and try to innovate and reimagine how they could be done less negatives effects on people involved and the environment. Often we end up looking backwards at older techniques or methods that seemed outdated, but in the wake of new regulations or energy costs. We have a lot to learn from that past. We didn't always pollute and consumer at the rates we do. And not all the old ways are better, but sometimes repurposing an old technique or idea gives us insight we are blind to because of modern solutions.

This brings me to my point. We are always chanting from our soapbox for others to reduce, reuse, and recycle. Perhaps we start framing our ideas in this way. Reduce the amount of new work we are putting on the plate of the operations or design or public affairs department. Reuse and recycle ideas, using a modern perspective and innovation, to transform the way we do business today. Collaborate - it can be hard enough to get one group to listen to your chants about going green, but make sure you know everyone who will be a part of the change you are trying to create and engage them in the decision making process. In other words:

1) Create and Assign Less New, Stand Alone Work

When working on a sustainability initiative, see how you can better the project you are working on as a whole rather than only coming from the side of sustainability. Frame your research and analysis in this manner and you will be able to share with people affected by your initiative that they can change the way they currently do something to a more sustainable method and benefit themselves, instead of having to add a whole new process or responsibility to their job description. If we share that we did not create more work, but instead we created work to support their current work - we can enact better change faster.

2) Look to the Past for Inspiration, Innovate and Repurpose Accordingly

As I said before, we didn't always pollute or consume at the rate we do nowadays. Look back to techniques we used before certain unsustainable technologies came on the scene. Also, Mother Nature - as she so often is - can be a great inspiration for sustainable methods. Check out or previous article on biomimicry to find out how many incredible innovative processes have been created by mimicking how nature has been doing them for eons.

3) Find the Right Fit

Lastly, make sure you are plugged in to the right people and network when presenting ideas. Lack of visibility of goals at organizations can make one department raise an eyebrow at your solutions, which would have been immediately celebrated by one department. When you have an idea that affects many stakeholders, map those affected and see if you can get people representing those different interests all at one table.





Thursday, January 22, 2015

Do Your Employees Care About Sustainability? Tips to get people on board with your Sustainability Goals

No matter how big or small the organization, companies everywhere are making new and exciting commitments to sustainability - externally and internally. 

But how much weight do your external sustainability commitments hold when inside your office you throw things away instead of recycling, leave the water running while you make copies, and generally don't set a good example. 

Changing behavior is not easy but in a supportive group environment you can prioritize actions that will foster a greater understanding of your sustainable business strategies. 

1. Offer Flexibility | Your employees are already busy. Study work patterns to identify opportunities to insert flexible sustainability training that works for their schedule not yours. Use digital, unique means of communicating this information. Let employees own their education.

2. Be Relevant | Make sure employees understand what sustainability means to them and their responsibilities. Forcing broad generic goals on hard working people will give you at best mixed results. Use focus groups to present sustainability goals and solicit real feedback on why these goals are meaningful to your employees. Recognizes differences between positions, teams, and departments. Cater sustainability information accordingly when you roll out sustainability programs.

3. Keep Current | One of the biggest complaints about all training is when resources and information are out of date. When designing the program, assign accountability for updating content, resources, and especially links (nothing shows you don't care about training by putting dead end links into current training). Get buy-in from everyone involved and make these responsibilities an important part of a job description. Creating a great sustainability training program is one thing; keeping it great is the real goal. 

4. Do It Together | Get everyone on board with your goals. Create team goals and declare and track progress publicly. Don't over promise; set one or two goals at a time to change behavior with a fun challenge. Do challenges for at least two weeks to start forming new habits. Assign team leads to motivate people and create ownership. 

5. Reward Learning | Think of non-monetary incentives. Offer opportunities for professional growth for individuals, teams, and departments. Offering experiential rewards that last long beyond the moment instead of one-time monetary or short-term rewards will save the business money, add more value for employees, and create longer term commitment and engagement in the important process of embedding sustainability in your internal culture. 

Do you have any other ideas or suggestions for employee engagement? Send your thoughts to mackenzie@sustainabilityinreview.com

Thank you!

Monday, January 5, 2015

By Design, Not by Default

For a long time, there has been a major assumption about Sustainability in business. Not always explicitly stated, but clearly communicated through actions taken by the majority of businesses: Sustainability should happen by default.

Whether through the power of intrinsically-motivated leadership or due to the nature of the industry, some companies just "get it". Outsiders assume these leading companies default to sustainable actions - seemingly at odds with stakeholder interests or other business goals. 

Other companies wait until their hands are forced, by bad press from negative consequences of unsustainable practices or other means. These companies ignore sustainable options until they are in the middle of controversy and must respond quickly, without preparation, and often under the scrutiny of the public eye. 

But as a whole, people are beginning to recognize that true sustainable business practice must happen by design and not be default. Those first companies succeed not because they stick to sustainability despite good business sense - it is because they have incorporated sustainability into the core of their business strategy. Sustainability is a lens through which we can view our business practices and make decisions not to the detriment of stakeholder value, but to enhance everything we do as value creators. 

The other kind of company may not have holistically implemented sustainability into its business strategy - but still is beginning to recognize the value of considering sustainability as a highly effective method of risk management, as a tool for capturing more customer value through marketing, as a longer term and truer financial valuation of the company not just in the snapshot of today but as it will exist ten years in the future. 

So, wherever you are of the spectrum of completely integrating Sustainability into your business strategy or just looking to explore how sustainability can enhance your business strategy, grab your drafting pencils and blueprint paper. As in building anything else, constructing Sustainability into your business strategy starts from the foundation. It is a material with which we use to build structure and strength into our businesses - not a coat of green paint we apply liberally to the outside whenever green is en vogue. Sustainability ensures we will succeed, sustain, and thrive well into the future. 

Friday, February 4, 2011

Seeing the forest through the trees - why the short term push is alienating


Just today the LA times reported a decline in the nation's unemployment rate to 9%, but fewer jobs are being added to the market.  The impact of the 2008 recession is still being felt. 

I have noticed this in a different way.  I have had more than a dozen conversations with friends working for various companies in various industries feeling an underlying sense of unease.  Most companies about two years ago asked their employees to start doing their work differently - budgets were cut, jobs were lost, spending stopped, benefits removed, and everyone just had to do more with less.  My family saw job losses.  Many others did as well, so for those who were left were just happy to have any income.  Well supposedly the market has improved, the economy is coming back, retailers are reporting growth in sales.  And yet inside many companies there have been no changes. 

"What is being expected of us and our output is not sustainable." "I see my company making bad decisions for short term growth... we are damaging our brand."  These are just a couple of comments I have heard.  There is a growing trend in many employees that executives at companies need to be tuned into.

There are studies after studies about why people come to work and stay at companies - compensation is only part of it.  Feeling like you are contributing, are valued and respected are high up on the list.  Also in this day and age more and more people are drawn to companies that do more than just make things or sell services.  Everyone one of us has values, we want to align these values with how we live our lives.  

When a company continues to push employees to do more with less, to cut investments, or long term thinking for short term wins,  this cuts into people's values.  The company begins to show its true colors - out for the only the financial bottom line.  This may motivate some, but for those who are passionate, there needs to be more to getting up and clocking in every day. 

I love working for the man when the man is thoughtful in its responsibility to its employees, its community, the planet, the future.  Meeting next quarter's earnings without the thought of the future, the impact of those actions will not motivate your employees to be passionate, to invest themselves in the success of the company.  
It is a tight line of staying in business - but there is more than one approach.  Choose the one where employees are valued, respected and properly resourced to be the best they can be.